The monthly fee is the part you can see. Then come the commissions, what your players pay and the features that only exist in the expensive plan. Here is how to do the full sum, in ten minutes and with your own invoices.
In Who owns your members? we looked at the player account, the traffic and the brand. This one is about what you can add up: euros. There are no names or price lists here, because they change and because every club has its own contract. What there is, is a way to look at yours.
When comparing software, people usually look at one number: the monthly cost. With many marketplaces the real cost has more parts:
Take an ordinary month, not August and not the summer league, and fill this in:
| Item | Where to find it | What to write down |
|---|---|---|
| Software fee | Monthly invoice | Amount incl. tax |
| Commissions | Payout statements | Monthly total |
| Player fee | The receipt of a booking made as a player | Amount × bookings that month |
| Modules and extras | Contract or plans page | What you pay, or would pay, for league, academy and tournaments |
| Office hours | Your calendar | Hours a month on results, groups and lists by hand |
Players do not split the bill into items. If the court costs €24 and the app adds a fee, to them your court costs €24 plus the fee. You do not collect it, but your price carries it. And depending on the terms, that fee is not always refunded on cancellation, which is exactly when a member remembers who charged them.
The same goes for passes and memberships: if they can only be bought inside the platform's app, the club sells its own product in someone else's shop window, and pays for it.
Every booking in a shared app is also a shop window for the clubs nearby. It does not show up in euros, but it costs: the cost of winning back a member who was already yours. If that part interests you, it is told at a slower pace in Who owns your members?
There is no need to break with anything. What works best for many clubs is simple: the marketplace as a channel for new players and odd hours, and a system of your own for the community. The club's ranking and league, tournaments, academy, open matches shared in the WhatsApp group and a club wallet, all under your brand and with your data.
That way the features of the expensive plan stop being a reason to upgrade, and the club keeps the marketplace's reach without depending on it for everything.
After "What a booking marketplace really costs your club", these three topics complete the idea from another angle:
Bring your last invoice and we will go through it together, twenty minutes, in person. I am based in Gran Canaria.
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